Posted:
4/17/2012 11:08:25 AM
Most Mechanical and HVAC Contractors are made up of two business units: the large-scale job cost division that handles projects of all magnitudes, and the service maintenance side that deals with day-to-day customer care. A majority of software systems normally do a great job of catering to the Job Cost half with modules like project management, change order management, equipment management, document management and accounting; but they fall short on the Service Maintenance side. To combat this, some major Job Cost-centric software companies acquire an existing third party Service Maintenance software and tack it on to the existing package to offer a piecemeal "integrated" solution.